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FAQs about the ACI exams  -  the ACI Dealing Certificate, the ACI Diploma and the ACI Operations Certificate

If you have a question which is not listed below, please e-mail us

Booking and taking the exams

Do I need to be a member of the ACI to take the exam?
Where can I take the exam?
When must I take the exam?
How do I book the exam?
How much does the exam cost?
Can I change the date of the exam after I have booked it?
How many times may I take the exam?
When do I get my exam result?
May I take a calculator to the exam?
May I take a dictionary to the exam?
May I use formula sheets in the exam?
I studied for the exam a long time ago - has the exam changed?

The content of the exams

What is the difference between the three exams?
What is the syllabus for the exam?
What is the format of the exam?
What is the pass mark for the exam?

Studying for the exams

How can I study for the exams?
How much study is required for the exam?
Can I get any further help after I have taken one of your training courses?
Will I need any books other than the training material provided by your company?

 

Booking and taking the exams

Do I need to be a member of the ACI to take the exam?
No, anyone may take the exam.

Where can I take the exam?
The exam is computerised.  You can take it at any of several thousand testing centres around the world.  For a list of the available testing centres, go to www.Prometric.com.  If you need help finding a testing centre, please e-mail us

When must I take the exam?
You can take the exam whenever you feel ready.  You book the exam for the date and time of your own choice.

How do I book the exam?
The computerisation of the ACI's exams is arranged by a totally separate company called Prometric.  You book the exam by telephoning  Prometric's central booking system.  You can reach this from anywhere on +31-32-023-9895.  In certain countries, there is also a specific number which reaches the same booking system (e.g. 0800 592873 in the UK).  DO NOT book directly through the testing centre where you expect to take the exam, as this usually results in a higher cost for the exam fee  -  ALWAYS BOOK THROUGH PROMETRIC ONLY on one of Prometric's numbers.  For the Dealing Certificate and the Operations Certificate (but not the Diploma), you can also book on-line through www.Prometric.com.  It is good to book early, in case the testing centre you choose is fully booked.  If you have any problems, please e-mail us.

How much does the exam cost?
The Dealing Certificate exam costs EUR 250 (plus local taxes).  The Diploma costs EUR 350 (plus local taxes).  The Operations Certificate costs EUR 250 (plus local taxes).  These are the costs if you book directly through Prometric (DO NOT book directly through the testing centre where you expect to take the exam, as this usually results in a higher cost for the exam fee).

Can I change the date of the exam after I have booked it?
Yes, if you telephone Prometric on +31-32-023-9895 at least two days before the exam, you should be able to change the booking.

How many times may I take the exam?
As many times as you like until you have successfully passed it, but you must pay the exam fee each time!

When do I get my exam result?
The result will be shown on the computer screen immediately you have finished the exam, and the testing centre will give you a printed copy of the result.  The ACI will send you a formal certificate afterwards.

May I take a calculator to the exam?
Yes you are allowed a calculator.  Most 'normal' calculators are acceptable - it should be either a Hewlett Packard HP12C, HP17B or HP19B, or any other hand-held calculator which is not text-programmable.  In addition, a 'Windows' calculator is available on the computer screen while you are taking the exam.

May I take a dictionary to the exam?
Yes you are allowed an English - to - other language dictionary.

May I use formula sheets in the exam?
Yes you are allowed official ACI formula sheets.  The formula sheets should be provided by the testing centre on arrival; copies of the official formula sheets are also included with our training.  In addition, the formula sheets are available on the computer screen while you are taking the exam.

I studied for the exam a long time ago - has the exam changed?
The exam syllabuses do change sometimes.  Please telephone us on +44-(0)1451-850055 or e-mail us to discuss your particular situation.

 

The content of the exams

What is the difference between the three exams?
We suggest:
The Dealing certificate is suitable for newer dealers, specialists in related areas such as middle-office, IT etc., and more experienced back-office and other support staff.
The Diploma is suitable for more experienced dealers and other related staff.
The Operations Certificate is suitable for less experienced staff in the back office and other support areas.

What is the syllabus for the exam?
See the following links for the content of the courses which we run for the exams:

Dealing Certificate
Diploma
Operations Certificate

Or see the official ACI syllabus for each exam:

Dealing Certificate: acifma.com/sites/default/files/documents/aci_dc_syllabus_english_v201306.pdf
Diploma: acifma.com/sites/default/files/documents/aci_diploma_syllabus_english_v20090331.pdf
Operations Certificate: acifma.com/sites/default/files/documents/aci_oc_syllabus_english_v20130425.pdf

What is the format of the exam?
There are differences between the exact formats of the three exams, but all the exams are multiple choice, and are taken on a computer at any one of several thousand testing centres around the world.  No special computer training is necessary - if you have ever used a computer for anything, you should not have a problem.

What is the pass mark for the exam?
Dealing Certificate:
A 'Pass' requires 60%.  However in order to pass, you must ALSO achieve a minimum level (between 50% and 60%) in each topic basket within the exam.  A 'Merit' requires 70% and a 'Distinction' requires 80%.

Diploma:
A 'Pass' requires 60%. However in order to pass, you must ALSO achieve a minimum level of 50% in each topic basket within the exam.  A 'Merit' requires 70% and a 'Distinction' requires 80%.

Operations Certificate:
A 'Pass' requires 50%.  However in order to pass, you must ALSO achieve a minimum level (between 40% and 50%) in each topic basket within the exam.  A 'Merit' requires 65% and a 'Distinction' requires 75%.

 

Studying for the exams

How can I study for the exams?
We provide both face-to face classroom training for the exams and home-study / distance-learning packages. Please click for details, or telephone us on +44-(0)1451-850055 to discuss what might be suitable for you, or e-mail us.

How much study is required for the exam?
This varies significantly, depending on your own experience and aptitude.  We suggest that the following should be enough:

Dealing Certificate: 100 hours
Diploma: 150 hours
Operations Certificate: 65 hours

Can I get any further help after I have taken one of your training courses?
Yes.  Participants on our face-to-face training courses are able to contact our free tutor help-line with queries at any time after the course until they have passed the exam.  Users of our home-study / distance-learning packages also have the choice of purchasing a limited-duration e-mail tutor help-line.

Will I need any books other than the training material provided by your company?
No, the material we provide is complete, including exercises and practice exams.

 

Markets International Ltd
Aylworth, Naunton
Cheltenham GL54 3AH


e-mail: ask@markets-international.com
Telephone: +44 (0)1451-850055
Fax: +44 (0)1451-850367

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